![]() ![]() Windows Vista/Windows 7/Windows 8: C:\ProgramData\.Windows XP: C:\Documents and Settings\All Users\Application Data\.Type the following address into the Run window field and press Enter:.Press Windows+R to open the Run dialogue.Navigate to the folder containing the cache directory: Select agent.exe and click End Process.Press Ctrl+Shift+Esc to bring up the Task Manager.Deleting this folder will not have any effect on your game data, and may potentially resolve issues caused by outdated files.Ĭlose any Blizzard programs like Hots, SC2 etc (Agent, game launcher, or game installer). Video tutorial for fixing hots not respondingĪ corrupted cache folder can cause issues with Blizzard titles. So here is a short list of things I did to fix this issue. But the strange thing is that I already played on this PC before ant it was all fine. This happened when I played with my account on a different PC. I recently had an issue with Heroes of the Storm not responding after the game launch. ![]()
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